Manage economic development activity with iDent v4.0
iDent v4.0 is a simple "Business Contact, Activity and Intervention" system designed specifically for use within Economic Development teams in local authorities and other similar organisations.
The system provides an online service for team members to capture details of client businesses and to record details of activities and interventions. iDent v4.0 can help provide cost effective monitoring and evaluation of the economic impact of any investment into the local area.
The product was originally developed some 15 years ago. It has been in continuous use for that period, and has now reached a maturity that provides a stable platform for organisations to work with when considering a monitoring solution for economic development areas.
The latest version of the software, iDent v4.0, is now provided as an online solution offering clients safe, secure access to their data from any internet connected PC or Mac. Staff working from home or other remote locations no longer need high end PCs or expensive technical support to gain access to the application.
Key benefits for Councils:
- iDent is inexpensive to install AND will prove cost effective immediately. Do not think of iDent as an extra expense. Instead let us show you how by replacing what you currently have with iDent you will save money.
- iDent is designed specifically for economic development teams and so you get what you pay for rather than a system cluttered with expensive and unnecessary features.
- The system is based on Microsoft technology and can be easily integrated with current systems.
- The system is based in an SQL database system which means you can transfer most current records easily into your new iDent system.
- iDent is a highly secure online system available to users 24 hours a days from any internet enabled PC or Mac giving teams great information and job sharing flexibility.
Is iDent a CRM system?
Yes indeed, iDent v4.0 has most of the characteristics of what is commonly known as a Customer Relationship Management (CRM) system. However, iDent was designed first and foremost for the economic development departments of local government. It is designed to help teams to plan, track and monitor discrete economic projects and also their overall activity.
iDent is NOT a cut-down but still complicated, reconfigured, redesigned sales oriented CRM system with numerous expensive unusable "features" from a multinational supplier.
iDent is however a simple, specifically designed system, which is inexpensive to install and maintain. Current data can be easily imported and teams can get productive results within weeks.
Key standard functionality provided within the iDent v4.0 system includes:
- Accurate recording of key client data with validation e.g. via postcode lookup
- Recording of time spent/activities with clients
- Standardised company classifications (SIC Codes)
- Recording funding and financial assistance
- Recording of training and other project assistance
- Detailed client, time and programme reporting
- Analysis of activity, outcomes and outputs
ID Computer Software has worked with local authorities for many years and we know that the 'one-size-fits-all' solution cannot meet the demands and expectations of our users. Taking this into account, we have build the iDent application on a completely flexible platform, which can be fully customised to meet our client's exact requirements.
Contact us now using our contact page to arrange a demonstration of iDent v4.0 or to request a detailed quote. You can also arrange a visit to one of our client sites to see the software in action.
